FAQ


Shipping

Embroidered paintings are boxed flat or gently rolled in a mailing tube. All originals ship from Los Angeles via USPS with insurance and tracking within the U.S., signature required. Prints ship in sturdy tubes and may be sent directly from print shop, allow several days for delivery. Expedited shipping available within U.S. upon request, please contact me for info.

International Orders
Enter your country at checkout and select "International TBD." Shipping fee will be calculated and invoiced once your order is placed. You may contact me for an estimate before placing your order. Additional customs or other fees that may be incurred and are the responsibility of the purchaser. EKS Studio is not responsible for any additional fees and has no control over any possible delays with international orders.

Returns
All sales of original art are final, except in the case of shipping damage or other special circumstance. Please feel free to contact me with any and all questions before placing your final order. Prints may be exchanged only. Please contact me within 14 days to request an exchange.

Hanging + Care
Paintings arrive ready to hang with hardware attached, they are not intended to be stretched or framed.

Carefully unroll canvas and allow to rest flat for a few days, or loosely roll canvas the opposite way for a few hours or a full day. Place bubble wrap or a clean towel loosely between the wood brace and the back of the canvas to prevent canvas from creasing on edge of wood.

Once hung, canvas may bend or curve slightly from temperature changes, etc. and threads may also shift. Don’t be afraid to gently adjust canvas as needed or very gently tug knots in back to straighten threads. These are living works of art that flow with their environment.

Copyright
Emily Keating Snyder remains the sole copyright holder of all original artwork and prints carrying her name, unless otherwise indicated or approved.

Designer Discount
I absolutely love working with interior designers! I'm happy to offer a discount to the design trade, please contact me for more info.

Wholesale Prints
Please contact me for more info.

Commissions
Let's make something just for you! Get started here.

Are you aware that none of these “FAQs” are questions?
Yes, I’m a maverick.


For more A's to your Q's contact Emily