FAQ


Shipping

Originals ship from Los Angeles via USPS with insurance and tracking within the U.S., signature required. Unframed prints ship within 7-10 business days. Please allow 2-3 weeks for framed prints to ship. Expedited shipping available within U.S. upon request, please contact me for info.

International Orders
Shipping rate will be visible at checkout. For original paintings, a flat shipping fee will be applied. Actual shipping cost may vary. If it is less than the flat rate, you will be credited the difference. Email me if you would like a shipping quote before ordering. Please note that customs, import or other potential fees are the sole responsibility of the purchaser. EKS Studio is not responsible for any additional fees and has no control over any possible delays with international orders.

Return Policy
All sales of original art are final, except in the case of shipping damage or other special circumstance. Please feel free to contact me with any and all questions before placing your final order. Please feel free to ask me anything! I want you to be 100% happy and informed before purchasing.

Framed prints are final sale. Unframed prints may be exchanged only. Please contact me within 7 days to request an exchange. Prints must be mailed back in their original condition. Unfortunately, original shipping fees cannot be refunded. Return shipping is the responsibility of the buyer.

Hanging + Care
Paintings arrive ready to hang with hardware attached, they are not intended to be stretched or framed.

Carefully unroll canvas and allow to rest flat for a few days, or loosely roll canvas the opposite way for a few hours or a full day. Place bubble wrap or a clean towel loosely between the wood brace and the back of the canvas to prevent canvas from creasing on edge of wood.

Once hung, canvas may bend or curve slightly from temperature changes, etc. and threads may also shift. Don’t be afraid to gently adjust canvas as needed or very gently tug knots in back to straighten threads. These are living works of art that flow with their environment.

Copyright
Emily Keating Snyder remains the sole copyright holder of all original artwork and prints carrying her name, unless otherwise indicated or approved.

Designer Discount
I absolutely love working with interior designers! I'm happy to offer a discount to the design trade, please contact me for more info.

Wholesale Prints
Please contact me for more info.

Commissions
Let's make something just for you! Get started here.

Are you aware that none of these “FAQs” are questions?
Yes, I’m a maverick.


For more A's to your Q's contact Emily